Frequently Asked Questions

Please read the following frequently asked questions prior to beginning the online application process.

Getting Started

What is an online Applicant Tracking System (ATS) and why do we use them?
Advantages for the City of Largo
An online tracking system (ATS) is a software application designed to help recruit employees more efficiently and used to:
  • Post job openings to a company website or job board 
  • Store resumes and other documentation for screening and selection purposes 
  • Communicate with applicants regarding the status of an online application
Advantages for the Applicant
Using an ATS helps you too! When you create a master account, your information is securely storedfor future use. Should you want to apply for more than one job at the City of Largo, most of your online application will populate from your stored information, and you need only complete the questions specific to the job.
What is NEOGOV?
The City of Largo's applicant tracking system (ATS) vendor is NEOGOV who owns the application and assists the City of Largo with the online application and recruitment process. Applicants have the ability to search for City jobs and apply online through NEOGOV.

If you apply for another position with another company or municipality that uses NEOGOV, you can login to your master account and your online application will populate with your stored information.

Please note: All attachments (for example cover letters, resumes, licenses, copy of DD-214, certifications and anything else you want the hiring manager to see) must be uploaded to your online application before the posting closes. Unfortunately, we can't accept hand delivered, mailed, emailed or faxed documents.
How do I apply for job openings with the City?
After you create your "master profile" on NEOGOV, you have the flexibility to edit and/or add information for each online application that you submit. The master profile, which you only need to create once, makes it easy to apply for multiple jobs (with the City or other public employers who use NEOGOV) without having to re-enter your information.

I'm already a City employee so do I need to use NEOGOV?
Yes. Your online application should be submitted online and will then be processed and routed to the hiring manager with all other qualified applicants for the position.

Why do I need to set up a master profile account to apply for a job?

 Having a master profile account allows you to submit an online application (using your profile information.) Members of your family and/or friends should not use your account. Each account must have a unique email address.

Can more than one person use the login?

 No. The login is assigned to one person and should not be shared.

Technical Questions

What if I'm having difficulty uploading a document or any other technical issue (such as I forgot my user name, password, etc. or need help setting up a new account)?

 For any technical issues and/or problems when completing your online application, please call NEOGOV at 1-855-524-5627. Please know that we can not accept hand-carried, faxed, mailed or emailed documents. Everything must be uploaded to your online application.

What if I do not have access to a computer with internet service?
The City of Largo Public Library provides computer access free of charge with a library card. Other public libraries may also provide free computer access. In addition, the Human Resources Department at 201 Highland Avenue has two (2) computer's available for public use.
Must I have an email address to apply for a City job?
Yes. You must have an email address to apply for a City job as the City will correspond with applicants via email. If you do not have an email address, you can sign up for a free email account with a number of vendors such as Hotmail, Yahoo! AOL, Mail, and Gmail. You will need to carefully review and agree to the terms and conditions of the vendor of interest on their website.

Please note: You cannot share email addresses with anyone else. Each individual applicant must have a unique user ID, password, and email address.
Must I set-up a 'user account' to apply online?
Yes. Click on the 'Online registration' link to create your user account. Remember to keep a record of your user name and password for future reference in a confidential place and do not share your information with anyone. You will use this information to apply for other jobs at the City of Largo or any other municipality using NEOGOV.

Before Submitting My Online Application

Can I apply for any job posted to the City website?
You can apply for any open job, but we encourage all applicants to read each job posting carefully before submitting your online application to ensure you meet the minimum qualifications. Unfortunately, if you do not meet the minimum qualifications, your online application will not be forwarded to the hiring manager.
What information should I have available before I begin the process?
As with any online application, you will be asked to provide work-related personal information such as your name, contact information, educational qualifications, employment history, current and previous salary information and qualifications as they pertain to the job for which you are applying. To expedite this process, you should have this information readily available when you log in to complete your online application. Note that an email address will be required, as the City will correspond with applicants via email.

Please be very careful to review your application thoroughly before submitting it. Ensure all attachments (for example cover letters, resumes, licenses, copy of DD-214, certifications and anything else you want the hiring manager to see) are uploaded to your online application before the posting closes. Unfortunately, we can't accept hand delivered, mailed, emailed or faxed documents.
Can I update my online application or add attachments after its been submitted?
We encourage applicants to gather all information required (as outlined below) prior to beginning your application and have it readily accessible:
  • Previous employment information - dates of service, titles, supervisor's name and contact information, salary, job duties, etc.
  • Academic credentials - dates attended, graduation date, degree, etc.
  • Certifications and Licenses - Date certified, expiration dates, etc. 
  • Attachments - cover letters, resumes, licenses, copy of DD-214, certifications and/or anything else you want included in your online application
  • References - Names, addresses and contact information (telephone number and/or email address) of supervisory references
  • After submission, you may not update your application. 
Please note: All attachments must be uploaded to your online application. Unfortunately, we can't accept hand delivered, mailed, emailed or faxed documents.
Can I attach my resume to my online application to I don't have to input the information?

 In order to be considered for employment with the City of Largo, all sections of your application (experience, education and references) must be thoroughly completed - even if a resume will be uploaded. At a minimum,  the following information is required:

  • Experience - Past ten (10) years of work history or work history since completion of your formal education
  • References - Three (3) references to include current and/or past supervisor(s). Please do not list a spouse or relatives.
  • Education - High school and any higher educational institution(s), degree earned and program, if appropriate.

At your discretion, you may provide additional work history or references.

Navigating My Online Account

After I submit my online application, what happens next?

 If you meet the minimum qualifications for the posted job, your online application will be forwarded to the appropriate hiring manager with all other qualified applicants for consideration.

I forgot to upload my resume, a cover letter or other document, can I just mail or email it to someone in Human Resources?

 All attachments (for example cover letters, resumes, licenses, copy of DD-214, certifications and anything else you want the hiring manager to see) must be  uploaded to your online application before the posting closes. Unfortunately, we can't accept hand delivered, mailed, emailed or faxed documents.

How long is my online application active?

 Your master profile in NEOGOV will not expire and you may use this same online application to apply for multiple jobs. However, once you qualify for a specific City of Largo job, your name will only remain on a referral list for 90 days.

Do I have to fill out an online application for every job?

 Yes. But the NEOGOV system allows you to utilize your saved online application as the basis for each job posting of interest to you.

What information will I be asked to provide?

 As with any online application, you will be asked to provide work-related personal information such as your name, contact information, educational qualifications, employment history, current and previous salary information and qualifications as they pertain to the job for which you are applying. To expedite this process, you should have this information readily available when you log in to complete your online application. Note that an email address will be required, as the City will correspond with applicants via email.

Please note:  Please know the City of Largo conducts background checks so all information will be  verified should an offer for employment be extended for any job.

Who will see my online application materials?

 Only authorized City of Largo Human Resources staff will have access to your complete online application. If you meet the minimum qualifications for a job and are referred, your online application will be forwarded to the department representative(s) assisting with a specific recruitment. Note that your online application and personal data is not shared with anyone else and is maintained on a secured web server.

Can I change or add information to my online application after it has been submitted?

 No. After an online application has been submitted for a City job, changes cannot be made. However, you may submit another online application (before the posting closing date) that includes your changes. HR will review the most recently submitted online application.

I'm having technical difficulties and need assistance (may include attaching documents to your online application) who can I contact?
For any technical difficulties or assistance with attaching documents to your online application, contact NEOGOV directly at 1-877-204-4442. Please press #1 for assistance.

Can I submit a resume or online application for the City to keep on file so I can be contacted when a job opens up that I'm qualified for?

 Unfortunately, we cannot accept online applications unless they are received for a current posting. However, you can request to be notified when a job opens that's of interest to you. Instructions on how to apply for a “Job Interest Card” are listed below:

Veterans Preference

What is Veterans Preference?

 The City of Largo, in keeping with the federal and state veteran's preference statutes, will provide preference and priority in hiring and promotional opportunities as defined by current guidelines. Human Resources will work with each department management to ensure compliance with the law. Please know that when a non-veteran candidate is more qualified, he/she can be hired/promoted before a veteran. For internal promotional opportunities, please know that an employee must have been deployed during employment with the City and then return after the deployment for consideration. Even if preference was not requested during the hiring process, it is a 'use it or lose it' provision. 

The veteran or family member must:

  • Request preference on your application including the category* requested
  • Upload all official, valid, unaltered, and legible documentation* required for the selected category of preference and submit with your online application
  • At a minimum, the veteran must upload readable copies of DD-214 (Member 4) or combination of other official documents confirming
  • Dates of service (start and end)
  • Branch of service
  • Character of discharge at the time of application. Additional information is required when requesting disability preference
  • Honorable discharge is required for preference - no other discharge type is acceptable
  •  We can not accept hand carried, mailed, emailed or faxed documents. All documents must be uploaded to your application before it is submitted.

*For a listing of service categories, documentation required for each category and/or wartime periods, please go to: floridavets.org/benefits-services/employment/

It is the veteran's responsibility to upload the correct documentation for the category selected prior to submitting an application.

Other Information

If I apply for a job for one department, can I automatically be considered for the same job in another department?

 If the same job becomes available but has a different department (supervisor), work assignment (hours), status (full- or part-time) or any other differences, it will be post separately. If you would like to be considered for the new job, please complete an online application for each unique job posting.

What does it mean when a filing deadline states 'Continuous'?

 The minimum time frame for any recruitment is 5-10 days and in most cases, the job postings will indicate an open and close date. For continuous postings, this time period may be extended until a sufficient number of qualified applications have been received.

Please note:  for those positions, the system will only accept applications while it is active online. Once the posting is removed from the Jobs website, online applications cannot be submitted.

Is the City of Largo accepting online application for internships and/or part-time/seasonal positions?

 Many seasonal and part-time jobs will be posted on the City website. Occasionally a department will have a need for an intern and these jobs will also be posted on our website as well. Please check in every Monday for any new job posting(s).

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